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Answers · Acts · Hands over

Your best employee, for every customer conversation.

Verona AI agents take the conversations and the paperwork your day cannot absorb. Each one answers from your own information, acts only inside the rules you set, and puts a person back in the room the moment a customer needs one.

See it on your own conversations. Write to ask@veronaai.co and a person answers within one business day.

Designed for the businesses that keep high streets running

Retail Clinics Hospitality Professional services

Scroll the shelf

The catalogue

Not a platform you have to assemble. Each Verona AI agent arrives knowing its job — you teach it your business, and it gets to work.

On the counter

The Reception Agent, at full size.

One conversation, end to end: a question arrives, the agent answers from your own information, offers what you actually have free, and writes the booking down where your team will see it.

Illustrative scenario — not a live customer conversation.

Subscribe, teach, and let it work

01
Choose an agent

One subscription. No scoping calls.

02
Teach it your business

Hours, services, policies, tone — in an afternoon.

03
It goes to work

It handles the routine and escalates the rest.

Read the full walkthrough

3
Agents on the shelf: reception, paperwork, operations
Belfast
Where Verona AI works, in Northern Ireland
4
Trades our agents know the vocabulary of: retail, clinics, hospitality, professional services
≤1 day
Business-day reply to every email at ask@veronaai.co
Principles

Rules the product enforces, not promises the pitch makes.

Products, not projects
A Verona AI agent is something you subscribe to and switch on — not a six-month consulting engagement with a deck at the end.
Your data stays yours
We never sell customer data and never use your content to train models for other customers without your explicit consent. That commitment is in our privacy policy, not just this page.
Humans stay in charge
Every agent escalates to a person, keeps a full log of what it did, and asks before it acts on anything that matters. Autonomy is earned, not assumed.
Questions

Fair questions, straight answers.

The same things you would tell a new starter on day one: your hours, your services and prices, the policies you never bend, the tone you want customers to hear, and the subjects that must always reach a human. You type that in plain English — no prompts to engineer, nothing to install.

No. Each agent is a product with a fixed monthly subscription. Setup is guided self-service, not a billable engagement. If your needs genuinely require custom work, we will say so rather than stretch the product to fit.

Never. Verona AI agents identify themselves as AI assistants, and hand over to a person whenever a customer asks — or whenever the conversation needs judgement the agent does not have.

It stays yours. We do not sell data, do not run advertising SDKs, and do not use your content to train models for other customers without your explicit consent. The detail — storage, retention, your rights — is in our privacy policy.

You bring a week of the messages your business actually receives. We put an agent on them while you watch, and you read what it would have said — including the ones it declines and routes to a person. You leave knowing which jobs it can carry for you, and which it cannot.

Working session

See it on your own conversations.

Send us the job you would hand over first and we will arrange a session around it — your messages, your rules, an agent answering in front of you.

ask@veronaai.co · replies within one business day