One job each. Done properly.

The front-of-house colleague who never clocks off. It answers customer questions from your own information, takes bookings and messages, and knows exactly when to say “let me get a person for you”.

• Answers from your services, hours and policies — and says “I don’t know” when it doesn’t
• Takes bookings, enquiries and callback requests, with structured confirmations
• Always identifies itself as AI and hands over to a person on request
• Full transcript log — you see every conversation it has had

The colleague who actually likes filing. It reads the invoices, forms and documents that pile up in every small business, extracts what matters, and routes each one for a human decision.

• Extracts key fields from invoices, receipts and intake forms
• Flags anything unusual — duplicates, mismatched totals, missing details
• Nothing is paid, filed or sent without a person approving it
• Every extraction shows its source, so you can check its working

The colleague who keeps the plates spinning. It runs the repeatable workflows that hold a small business together — client intake, follow-ups, reminders, handovers — and reports back in plain English.

• Runs multi-step workflows you define once, in plain language
• Chases the follow-ups nobody remembers — politely, on schedule
• Pauses and asks when a step needs judgement, payment or sign-off
• Every run is logged step by step, and any workflow can be stopped instantly