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Three steps, one afternoon

From subscription to first shift, in three steps.

No implementation team, no statement of work. A Verona AI agent is a product: you subscribe, you teach it your business, and it starts working under your supervision. Here is the whole process — and, just as important, what our agents deliberately will not do.

Subscribe, teach, and let it work

01
Choose an agent

One subscription. No scoping calls.

02
Teach it your business

Hours, services, policies, tone — in an afternoon.

03
It goes to work

It handles the routine and escalates the rest.

Drawing the line

What our agents will not do — by design.

Trust in AI is mostly about knowing where it stops. These limits are product decisions, not fine print.

Won’t pretend to be human
Every agent identifies itself as an AI assistant at the start of a conversation and whenever asked. Impersonating a person is off the table, permanently.
Won’t act alone on things that matter
Payments, refunds, medical or legal questions, anything irreversible — the agent stops and brings a person in. You define the list; we ship safe defaults.
Won’t guess
When an agent doesn’t know, it says so and offers to take a message. A confident wrong answer is worse than an honest “let me check”.
Won’t feed your data to anyone else
No data sales, no advertising SDKs, no training models for other customers on your content without your explicit consent. See the privacy policy for the full commitment.
Questions

The practical details.

Set aside an afternoon. Most of it is answering questions about your own business — hours, services, prices, policies, the subjects that always go to a person — and the rest is practice mode, where you interview the agent yourself until its answers sound like your shop rather than a chatbot.

No. If you can fill in a form and describe your business in plain English, you can set up an agent. There is nothing to install and nothing to code.

It will, sometimes — any honest AI company will tell you the same. That’s why every action is logged, consequential steps need human approval, and corrections you make teach the agent for next time. In a working session we read the misses with you and adjust what the agent has been told.

Yes. Subscriptions are monthly with no minimum term and no exit fees. When you leave, you can take your data with you and ask us to delete the rest — the process is described in our privacy policy.

Working session

Ready to hand over your first job?

See it on your own conversations: send the job you would delegate first and we will arrange a session around it. Every email gets a reply within one business day.

ask@veronaai.co · replies within one business day